Terms of Service – DialCraft

Welcome to DialCraft (https://dialcraft.in/). By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting or making a purchase on our website, you agree to comply with and be bound by these Terms of Service, along with our Privacy Policy, Refund & Returns Policy, and Shipping Policy. If you do not agree with any of these terms, please refrain from using our website.

2. Eligibility

You must be at least 18 years old to make a purchase on DialCraft. By using this website, you confirm that you meet the legal age and are capable of entering into a binding contract under applicable laws.

3. Product Information and Availability

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. DialCraft reserves the right to correct any errors, modify product details, or discontinue products without prior notice.

4. Pricing and Payments

  • All prices are listed in Indian Rupees (INR).

  • We accept multiple secure payment options, including credit/debit cards, UPI, and Cash on Delivery (where available).

  • In case of pricing errors or suspected fraud, DialCraft reserves the right to cancel the order and issue a refund if applicable.

5. Shipping and Delivery

Shipping details, delivery timelines, and applicable charges are outlined in our Shipping Policy. We strive for timely delivery, but unforeseen delays such as courier issues or regional restrictions may occur.

6. Returns and Refunds

All return, refund, and exchange requests are governed by our Refund & Returns Policy. Please review the policy thoroughly before making a purchase.

7. Intellectual Property Rights

All content on this website—including text, images, graphics, logos, and designs—is the property of DialCraft or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, or used without written permission.

8. User Conduct

By using this site, you agree not to:

  • Engage in any fraudulent, illegal, or abusive activity.

  • Upload or transmit harmful, offensive, or malicious content.

  • Attempt to disrupt or compromise the security and integrity of the website.

9. Limitation of Liability

DialCraft and its affiliates shall not be held liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use or inability to use the website.

  • Any errors or inaccuracies in product descriptions or pricing.

  • Delays in shipping or fulfillment due to external circumstances.

10. Indemnification

You agree to indemnify and hold harmless DialCraft, its employees, partners, and affiliates from any claims, damages, liabilities, or legal costs resulting from your use of the website or violation of these Terms.

11. Modifications to Terms

DialCraft reserves the right to modify or update these Terms of Service at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the revised terms.

12. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

13. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us: