Privacy Policy – DialCraft

At DialCraft, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on our website (https://dialcraft.in/). By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you use our website:

Personal Information

  • Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Information (if applicable)

Non-Personal Information

  • IP Address

  • Browser Type

  • Device Type

  • Page Visits & Interactions

  • Cookies & Tracking Technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders (e.g., shipping and delivery)

  • To send you order confirmations, updates, and promotional content (only if you have opted in for marketing emails)

  • To improve our website and services, based on your preferences and behavior

  • To respond to your inquiries, customer service requests, or feedback

  • To prevent fraud and ensure the security of our website

We will never share or sell your personal information to third parties for their marketing purposes.

3. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience. Cookies are small text files stored on your device that allow us to remember your preferences and help with things like:

  • Identifying you when you visit our site

  • Remembering items in your cart

  • Analyzing site traffic and usage patterns

You can choose to accept or decline cookies by adjusting your browser settings. However, declining cookies may affect the functionality of certain features on our website.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Secure payment gateways

  • Encryption of sensitive data

  • Restricted access to your data within our organization

Despite these measures, no method of data transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Sharing Your Information

We may share your personal information in the following situations:

  • With service providers: Third-party companies that help us operate our business (e.g., payment processors, delivery services, email providers). These service providers are obligated to keep your information confidential and only use it for the purposes we specify.

  • With legal authorities: If required by law, we may disclose your information in response to legal requests, such as subpoenas or court orders.

We do not share, sell, or rent your personal information for marketing purposes.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can update or correct any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal data, subject to certain conditions (e.g., if we still need it for legal or legitimate business purposes).

  • Opt-out: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Effective Date” at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us: